Dr. John Reeves of Conversation Health shares insights on how chatbots can connect when humans can't
When you visit a website, do you use the navigation menu? Or do you head to the lower right corner of your screen? That corner is where a little bit of internet magic happens, and it’s becoming more prevalent, and having a great impact, in healthcare. It’s where you can get the answers and information you need just by typing in a few simple words or a question.
That little chatbot can be repeated millions and billions of times, and it can provide more natural human interactions and benefits to both users and the organization that deployed it.
To learn more about this technology and how it’s being applied in healthcare, I invited Dr. John Reeves to come share some insights.
Dr. Reeves is a global expert in the application of conversational AI to healthcare. He has over 25 years of experience as an engineer, primary care physician, and entrepreneur. He’s the CEO and founder of ConversationHealth, which is transforming how life sciences companies engage their patients and healthcare professionals through virtual conversations. Their company has developed a Pharma-specific SaaS platform that powers these human-like experiences across text, voice, and digital human channels, and he’s here to discuss some top tips about what companies should be thinking about when it comes to developing a chatbot solution of their own.
Don't forget to download the PDF that John and his team put together to help organizations implement a chatbot of their own.
ABOUT THE HOST
As an engineer and business leader, I've worked to develop, launch and scale innovative products and solutions that impact health and wellness. As an entrepreneur, I know firsthand what it takes to start a business, build a team, and compete in the global marketplace.
On Digital Health Today, I leverage my experiences to help great leaders and innovators tell their stories and connect to users, investors and other stakeholders.
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