Alright, our guest today is Richard Corbridge.  He is both the Chief Information Officer for the Health Service Executive in Ireland and he’s the CEO of eHealth Ireland. He's here to share insights on Ireland's transformation of health and social care. Richard has a wealth of experience in the Health and Clinical Research sector leading business change, benefits management and Information security projects. He originally planned to be a school teacher, but after a role as a quality analyst with Perot Systems, he went on to specialize in IT development, procurement and implementation across national and local health care arenas in the UK.

Over the last 15 years, Richard has delivered a wide range of technology in health systems and he’s had some great success.  He also has success with perhaps the most complex systems in healthcare: the people. Richard and I spoke about what can be learned from the UK’s National Program for IT, a program that is largely criticized as a £12billion pound failure but that did provide some key infrastructure and systems to modernize the UK’s health system. We also spoke about clinical engagement, and the role of clinicians – all clinicians, not just doctors – in leading and embracing change.

We also spoke about the lighthouse projects that are underway in Ireland to provide technology solutions for bipolar disease, epilepsy and hemophilia. They have a cool solution using chatbots for mental health that I think you’ll want to hear about.

Today's Topics

  • Why patients should care about securing their health identity
  • How the GS1 Number is being used as a unique identifier for patients across all the EU
  • Ireland's Lighthouse projects in epilepsy, hemophilia and bi-polar disorder.
  • How chatbots are being used to manage bi-polar episodes
  • How mobile phone technology be used in treating mental health
  • What the UK’s National Program for IT delivered and what lessons can be learned from that experience
  • How digital transformation is not an IT project, but rather a business change project
  • How to engage clinicians in business and tech transformation

Lightning Round Answers

Q: What’s a favorite quote or saying that motivates you?
A: Richard uses stories and analogies to illustrate meaning using examples from American TV through to bridges in Honduras that were built over rivers that no longer exist.

Q: What advice do you have for other innovators who are working to make a difference in health?
A: Work with your own team as much as outsiders. Get people inside your team to come up with ideas and provide ways to encourage them to share them.

Q: What book do you recommend to listeners and why?
A: Small Data by Martin Lindstrom

Q: What technology, tool or app would you recommend, and why?
A: iPod – all the music is organized so perfectly!

Q: If I gave you $5million to invest in healthcare today, where would you invest it?
A: People. We need to invest in our current cohort of people to give them the opportunities they need and deserve.

Q: In appreciation of your time on the show, we make a donation to a charity of your choice. What charity have you selected?
A: Epilepsy Ireland

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Dan Kendall
ABOUT THE AUTHOR

Dan Kendall studied engineering and found his passion in building businesses. His career in sales, marketing and product development has spanned two continents, and he works with clients around the world to overcome barriers and solve healthcare’s problems. Feel free to message him here and follow him on Twitter.


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